In her three decades of work as a credit and collections officer, Thea Dudley has trekked across deserts to recover goods, taken FBI interrogation classes to learn negotiators’ “tells” and suffered through more lame reasons for extending credit then she can count. She knows how to decide whose worthy of credit and how to go after those who abuse the privilege.
Thea started her career working for her sub-contractor Dad in high school. Her first credit management role was with Nevamar, Inc. a division of International Paper Inc. She then moved into more challenging roles with Louis & Co. as a Regional Credit Manager, Inside Sales Manager and briefly as the Branch Manager-concurrently!
From there Thea went on to work with several leading industry distribution companies, including her husband’s family lumber business, and eventually, her own accounts receivable consulting company working with sub-contractors and contractors before accepting a role at Guardian Building Products where she worked her way up the organization. She recently joined SRS Distribution Inc. as the Vice President of Financial Services.
Thea has worked tirelessly in the building industry to champion education, presenting seminars and webinars for Insulation Contractors Association of America, Western States Roofing Contractors of America, International Building Show, International Roofing Expo, Remodelers Expo, and JLC LIVE to name a few. Thea writes a credit advice column, Thea’s Mailbag, that appears in ProSales Magazine and has authored additional articles for the magazine including “Life in a male dominated industry”. She is active in National Women in Roofing and a member the National Association of Credit Managers and National Lumber and Building Material Dealers Assoc.